Shandong Yilu Photoelectric Technology Co.,Ltd.


After-sales service contact

Working hours: 8:30-12:00, 13:00-17:30

Response time: 24-hour service response at each office

After-sales service phone: 400-1068-777

After-sales service email:

WeChat: 86-13792436358

WhatsApp: 86-13792436358

  • After-sales service scope

    The scope of our after-sales service mainly includes: hardware failure in the display, connector plug-in failure, display control system failure, display control software failure, etc.

  • Fault criteria and Approach

    First-level failure: connector connection problem on the display and control software failure remote phone or network guidance Secondary fault: unit module, power supply, receiving card, sending card, graphics card damaged mailing service Three-level fault: fault determination standard A large number of modules or power supply damage on the display

  • Special event support

    If you have a major event that requires our company engineers to go to the site for technical support, we can provide paid services.

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